Field Application Engineer - Remote

Overview

This position is posted by Jobgether on behalf of Audinate. We are currently looking for a Field Application Engineer in the United States. This role provides technical leadership and hands-on support for audio and video networking solutions, bridging the gap between cutting-edge technology and customer success.

In Short

• Serve as the primary technical point of contact for licensees and customers across the Americas region.
• Investigate, debug, and provide workarounds for technical issues, escalating to engineering when necessary.
• Collaborate with sales teams to address OEM technical needs during presales activities.
• Deliver introductory and advanced technical training on product development, SDKs, and evaluation kits.
• Monitor and support customer product development progress, providing guidance and documentation.
• Generate technical documentation and contribute to best practices for AV system integration.
• Maintain knowledge of emerging AV technologies, video codecs, embedded systems, and networking standards.

Requirements

• Experience in audio and video networking solutions.
• Strong technical expertise in software, hardware, FPGA, and network systems.
• Ability to work collaboratively in a fast-paced, globally distributed environment.
• Excellent communication skills for customer-facing interactions.
• Willingness to travel locally and internationally as needed.

Benefits

• Opportunity to shape how leading organizations implement AV technology.
• Dynamic work environment with a focus on customer success.
• Collaboration with internal engineering and sales teams.