Field Application Engineer - Remote

Overview

As a Remote Field Application Engineer, you will act as a critical link between customers and product development teams, providing pre-sales and post-sales technical support for complex hardware or software solutions.

In Short

• Serve as the primary technical liaison between engineering teams and customers.
• Support clients in the design, configuration, and integration of products.
• Deliver technical presentations and demonstrations tailored to client requirements.
• Troubleshoot customer issues and recommend solutions or product modifications.
• Collaborate with sales, product management, and R&D teams.
• Create technical documentation including application notes and configuration guides.
• Train customer engineers and partners on best practices.
• Maintain deep expertise on product functionality and industry standards.
• Low travel required for remote roles.

Requirements

• Bachelors degree in Electrical Engineering, Computer Engineering, or related field.
• 2+ years of experience in technical support or field engineering roles.
• Strong understanding of embedded systems and software integration.
• Hands-on experience with schematics, PCB layout, and microcontrollers.
• Excellent written and verbal communication skills.
• Ability to diagnose and resolve technical issues independently.
• Comfortable working in fast-paced, client-driven environments.

Benefits

• Opportunity to work remotely.
• Engage with cutting-edge technology solutions.
• Collaborative work environment with cross-functional teams.
• Professional development and training opportunities.
• Impact on product development and customer satisfaction.