CRM Coordinator - Remote

Overview

The CRM Coordinator, working on the Mweb brand, plans, implements and measures direct to customer marketing campaigns across communication channels, targeting existing and prospect customers.

In Short

• Fully understand customer bases and align activities to segments.
• Align campaigns to brand and audience segments.
• Accountable for all direct to customer marketing campaigns.
• Develop and implement campaigns across various communication channels.
• Manage and maintain the monthly campaign calendar.
• Monitor and analyze campaign performance monthly.
• Generate post-campaign and month-end reports.
• Stay updated on industry best practices.
• Engage cross-functionally with relevant teams.
• Implement operational communications accurately and on time.

Requirements

• Experience in CRM and marketing campaigns.
• Strong analytical skills for performance monitoring.
• Ability to manage multiple campaigns simultaneously.
• Excellent communication skills.
• Familiarity with various communication channels.
• Experience in customer segmentation.
• Proficiency in data analysis tools.
• Ability to work cross-functionally.
• Detail-oriented and organized.
• Knowledge of industry best practices.

Benefits

• Opportunity to work remotely.
• Engaging work environment.
• Professional development opportunities.
• Collaborative team culture.
• Access to industry insights and best practices.