Cloud IT Support Specialist - Remote

Overview

Join our dynamic startup, Mutt Data, as a Cloud IT Support Specialist, where you will leverage cutting-edge Big Data and Machine Learning technologies to provide IT support and enhance our cloud-based systems.

In Short

• Provide analysis and support for technology initiatives.
• Manage user onboarding and offboarding.
• Administer company VPN and monitoring tools.
• Support users and develop service offerings.
• Assist in compliance and technical audits.
• Collaborate with external partners for technological solutions.
• Support research and development initiatives.
• Evaluate new software and hardware solutions.
• Foster a culture of continuous improvement.
• Work in a fast-paced environment with autonomy.

Requirements

• University degree in Systems Engineering or related field.
• Experience with SaaS and cloud providers like AWS.
• Knowledge of containerization (Docker, Kubernetes) is a plus.
• Experience with Python and Bash for automation.
• 2+ years in technology operations or support roles.
• Intermediate English communication skills.
• Strong organizational skills and ability to prioritize.
• Experience with vendors or partners.
• Familiarity with R&D processes.

Benefits

• Gym pass or Sport Club.
• Additional Internet Connectivity Stipend.
• Welcome Kit.
• Social Paid Events.
• Remote First Culture.
• 20% of salary in dollars.
• Paid AWS and GCP Certification Exams.
• Annual Mutters' Trip.
• Birthday Free Day.
• In-Company English Lessons.