Director of Strategic Operations (Fractional) - Remote

Overview

The Director, Strategic Operations will play a critical role in shaping Mursion’s operational strategy, overseeing the Talent Operations team and leading forecasting, demand modeling, and cross-functional planning.

In Short

• Oversee Talent Operations team.
• Lead forecasting and demand modeling.
• Transform complex insights into actionable strategies.
• Drive resource allocation and efficiency.
• Support day-to-day management of simulation and coaching teams.
• Optimize processes and improve systems.
• Collaborate with GTM and Finance teams.
• Analyze usage trends and customer demand.
• Implement system enhancements for service delivery.
• Encourage a supportive and solutions-oriented leadership style.

Requirements

• 10+ years in people operations or business analytics.
• AI power-user with an “AI-first” approach.
• Advanced Excel and financial modeling skills.
• Strong analytical and business acumen.
• Proven track record in operational improvements.
• Experience in SaaS or startup environments preferred.
• Familiarity with human-AI collaboration is a plus.
• Proven people leader with a supportive style.

Benefits

• Competitive salary commensurate with experience.
• Full medical, dental, and vision insurance.
• 401k program.
• Paid holidays and flexible PTO.
• Collaborate with a diverse team.
• Be at the forefront of reinventing learning.