Director of Strategic Business Operations - Remote

Overview

This role involves leading strategic business operations for the Cross-Workflow Outbound Product Management team at ServiceNow, focusing on driving product strategy and innovation.

In Short

• Partner with the SVP Product to establish and execute team strategy.
• Prioritize and delegate actions to achieve business goals.
• Engage with internal teams and external technology partners.
• Align product management with stakeholders across the organization.
• Collaborate on budget management and hiring initiatives.
• Execute high-impact initiatives as directed by leadership.

Requirements

• 13+ years of experience in product and go-to-market strategy.
• Hands-on experience in product development in a matrixed environment.
• 6+ years in the technology sector.
• Strong understanding of AI-powered enterprise software.
• Able to navigate complex problems and communicate insights effectively.
• Proven ability to develop business cases and financial metrics.
• Excellent written and verbal communication skills.
• Collaborative mindset focused on shared success.

Benefits

• Competitive salary with equity and incentive compensation.
• Health plans and flexible spending accounts.
• 401(k) plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Flexible time away plan and family leave programs.