Livestock Technology Support Specialist - Remote

Overview

The Livestock Technology Support Specialist will be the first line of contact for customers, providing exceptional service and support to ensure they maximize the value of our technology portfolio.

In Short

• Serve as the primary point of contact for customers.
• Conduct virtual training sessions for new customers.
• Monitor customer progress and address issues promptly.
• Build strong relationships with customers for ongoing support.
• Stay updated on industry trends to provide insights.
• Promote the technology portfolio and its value.
• Work closely with technical support and sales teams.
• Utilize strong communication skills to assist customers.
• Maintain a proactive and solution-oriented mindset.
• Work in a fully remote environment.

Requirements

• Bachelor’s degree in agriculture, Animal Science, or related field preferred.
• 2 years of relevant work experience.
• Experience with Herd Management software.
• Strong understanding of the cattle industry.
• Excellent communication skills.
• Highly patient and customer-oriented.
• Exceptional problem-solving abilities.
• Strong organizational skills.
• Proficiency in technology and software applications.
• Ability to work independently and in teams.

Benefits

• Bonus eligibility and long-term incentives.
• Health care and insurance benefits for employees and families.
• Retirement benefits.
• Paid holidays, vacation, and sick days.
• Inclusive work environment.
• Opportunities for professional growth.
• Flexible work arrangements.