PCS Field Engineer I - Telemetry & Patient Monitoring Installer - Remote

Overview

The PCS Field Engineer I is responsible for performing Preventative Maintenance and assisting with equipment installation and troubleshooting, ensuring customer satisfaction through service excellence.

In Short

• Perform on-time and accurate Preventative Maintenance.
• Assist experienced field engineers with equipment installation.
• Learn troubleshooting and service repair techniques.
• Communicate effectively with teammates and customers.
• Maintain customer service logs and internal records.
• Engage with customers to enhance service satisfaction.
• Identify and assist with sales opportunities.
• Stay updated with competitor information and market trends.
• Be available for after-hours support as needed.
• Meet physical requirements of the job.

Requirements

• Associate's or Bachelor's degree in relevant engineering fields.
• Experience with web applications and Microsoft products.
• Valid Driver's License required.
• Willingness to work a rotating On-Call schedule.
• Ability to lift and carry up to 35 lbs unassisted.
• Good hand and finger dexterity required.
• Must have good vision capabilities.

Benefits

• Great work environment and professional development opportunities.
• Competitive compensation and total rewards.
• Career opportunities in a supportive culture.
• Relocation assistance provided.
• Equal Opportunity Employer.