Field Service Engineer 1 - Remote

Overview

The Field Engineer I is responsible for performing on-time and accurate Preventative Maintenance on various equipment, learning from experienced engineers, and driving customer satisfaction within the Cleveland, Northeast Ohio area.

In Short

• Perform Preventative Maintenance and assist with equipment installation.
• Work with experienced engineers on troubleshooting and service repairs.
• Communicate effectively with customers and team members.
• Maintain customer service logs and internal records.
• Engage in sales opportunities and promote revenue programs.
• Stay updated on competitor information and market trends.
• Answer service calls independently after one year of employment.
• Meet regulatory and compliance requirements.
• Willingness to work after hours or on-call as needed.
• Relocation assistance provided.

Requirements

• Associate's or Bachelor's degree in relevant engineering fields or equivalent experience.
• Experience with web applications and Microsoft products.
• Ability to lift and carry up to 35 lbs unassisted.
• Valid Driver's License required.
• Willingness to work rotating on-call schedule, including weekends.

Benefits

• Great work environment and professional development opportunities.
• Challenging careers with competitive compensation.