Multilingual Customer Success & Technical Support Specialist - Remote

Overview

This position involves providing support to international clients from the comfort of your home.

In Short

• Support customers via phone, email, and chat
• Identify and resolve technical issues
• Manage contracts, billing, and account management
• Quality assurance and training for senior positions
• Various multilingual support roles available
• Opportunity for career advancement in senior positions
• Work remotely from anywhere
• Collaborate with a diverse team
• Flexible working hours
• Engage with international clients

Requirements

• Fluency in multiple languages (Dutch, French, Italian, Portuguese, German)
• Experience in customer support or technical support
• Strong communication skills
• Problem-solving abilities
• Ability to work independently
• Technical knowledge related to customer support
• Experience in quality assurance (for senior roles)
• Team leadership skills (for senior roles)
• Customer-oriented mindset
• Willingness to learn and adapt

Benefits

• Work from home
• Flexible schedule
• Career advancement opportunities
• Supportive team environment
• Engagement with a diverse clientele
• Training and development programs
• Competitive salary (not specified)
• Health and wellness benefits (not specified)
• Access to resources for personal development
• International work experience