Remote Otter LogoRemoteOtter

Client Onboarding Manager - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA

Overview

As a Client Onboarding Manager at Moxie, you will empower entrepreneurs to launch their aesthetics businesses by overseeing the onboarding process and ensuring a smooth transition for new clients.

In Short

  • Enable the successful launch & opening of 20+ new MedSpa clients each month.
  • Oversee onboarding from signing to handoff to the success manager.
  • Assist with POS/EMR systems, legal setups, and insurance applications.
  • Act as the main contact for nurse-entrepreneurs until pre-launch.
  • Identify risks and obstacles to reduce churn risks.
  • Collaborate on improving onboarding processes.
  • 3+ years of experience in onboarding or customer success roles.
  • Strong service and coaching skills.
  • Detail-oriented with the ability to manage multiple onboardings.
  • Passion for medical aesthetics is a plus.

Requirements

  • 3+ years of experience in implementation, onboarding or customer success roles.
  • Proficient orchestrator with delivery orientation.
  • Strong service & coaching skills.
  • Solution-oriented mindset with process improvement skills.
  • Excitement for learning new technical tools.
  • Extremely detail-oriented.
  • Ability to balance patience and leadership.
  • Passion for medical aesthetics/wellness is a plus.

Benefits

  • Empower small business owners in the aesthetics industry.
  • Opportunity to contribute to a growing company.
  • Competitive salary and stock options.
  • Generous health/dental/vision coverage.

Moxie

Moxie

Moxie is a dynamic company dedicated to empowering entrepreneurs in the aesthetics industry by providing a unique blend of software and services. Since its inception less than two years ago, Moxie has rapidly expanded to a team of 50, achieving top-decile growth while fostering a remote-first, high-trust, and high-output work environment. The company is focused on supporting small business owners, particularly in the MedSpa market, by enhancing their ability to launch, run, and grow their businesses. Moxie is committed to building a high-performing sales team and optimizing sales processes to drive conversions and efficiency as it scales through 2025 and beyond.

Share This Job!

Save This Job!

Similar Jobs:

Avetta logo

Client Onboarding Manager - Remote

Avetta

9 weeks ago

The Client Onboarding Manager will lead onboarding campaigns and manage supplier registrations to ensure successful client outcomes.

Worldwide
Full-time
Customer Service
$65,000 - $95,000/year
NCRi logo

Client Onboarding Project Manager - Remote

NCRi

21 weeks ago

The Client Onboarding Project Manager oversees the onboarding process for new clients, ensuring smooth transitions and effective communication.

Philippines
Full-time
Project Management
Mangomint logo

Onboarding Manager - Remote

Mangomint

5 weeks ago

Join Mangomint as an Onboarding Manager to enhance customer success through effective onboarding.

Worldwide
Full-time
Customer Service
SevenRooms logo

Onboarding Manager - Remote

SevenRooms

14 weeks ago

Join SevenRooms as an Onboarding Manager to enhance client onboarding and ensure their long-term success.

Worldwide
Full-time
Customer Service
StartEngine logo

Onboarding Manager - Remote

StartEngine

193 weeks ago

The Onboarding Manager at StartEngine is responsible for guiding customers through the onboarding process to successfully launch their fundraising campaigns.

Worldwide
Full-time
Sales / Business