Onboarding Manager - Remote

Overview

As an Onboarding Manager at Mangomint, you will build impactful relationships with our customers to ensure they fully understand, use, and adopt our software platform.

In Short

• Guide customers through the adoption of Mangomint by managing their onboarding journey.
• Oversee multiple onboarding projects simultaneously.
• Collaborate with cross-functional teams to improve the onboarding experience.
• Track and analyze onboarding performance.
• Serve as a trusted resource for best practices.

Requirements

• 2+ years of experience in a customer-facing role in a SaaS environment.
• Prior experience in the beauty and wellness industry.
• Strong proficiency in Excel.
• Detail-oriented and highly organized.
• A collaborative team player.

Benefits

• Fully remote work environment.
• Opportunity to be part of a fast-growing team.
• In-person team gatherings every few months.