Automotive Service Technician - Remote

Overview

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

In Short

• Become Subject Matter Expert on the Motive Hardware, Software Product Suite and Internal debugging tools.
• Provide strategic onsite presence to Install, Supervise, Troubleshoot, QA, and Support Motive Implementations.
• Building and delivering installation partner training content and certification programs.
• Training & Certification of Third Parties and Internal Teams on Motive Installation Standards.
• Ensuring on-site efficiency and safety at all times.
• Manage the review and resolution of escalated telematics and technical issues.
• Collaborate closely with the Motive Field Engineering and Telematics teams.
• Inspect vehicles and provide solutions for missing telematics data.
• Strong problem-solving and critical thinking skills required.
• Ability to travel 30-40% of the time.

Requirements

• 5+ years relevant experience.
• Bachelor's Degree or 2+ Years Relevant Experience or Certification.
• Fluent in English and Spanish.
• Strong Computer Electronics / Hardware proficiency.
• Expertise in vehicle architecture, embedded systems, and CAN bus communication protocols.
• Proficiency in vehicle diagnostics via OBD-II and strong understanding of vehicle communication standards.
• Familiarity with legacy vehicle communication systems.
• Strong work ethic and a commitment to excellence.
• Ability to script using python, bash, or SQL.
• Confident in customer-facing roles.

Benefits

• Creating a diverse and inclusive workplace.
• Equal opportunity employer.