IT Specialist - Remote

Overview

We’re looking for a tech-savvy, detail-oriented IT Specialist to support and streamline our growing operations through system maintenance, automation, and troubleshooting across a variety of platforms.

In Short

• Troubleshoot and resolve platform issues (e.g., WooCommerce checkout bugs, plugin conflicts)
• Manage monthly updates for WordPress (core, theme, plugins)
• Maintain and update lightweight custom scripts (JavaScript, PHP)
• Build and manage workflow automations, with Zapier as a central tool
• Support and configure Airtable bases, views, automations, and permission settings
• Collaborate with developers on advanced workflows and integrations using Zapier and N8n
• Maintain syncing and data integrity between Salesforce and Airtable
• Provide tech support for Google Workspace (Sheets, Drive) including access and permission issues
• Offer general technical assistance across teams and departments
• Document internal systems and help optimize workflows

Requirements

• Highly organized and resourceful
• Experience with modern SaaS ecosystems
• Ability to work independently and collaboratively
• Familiarity with troubleshooting and tech support

Benefits

• Work remotely
• Flexible working hours
• Collaborative team environment