Fraud Operations Analyst - Remote

Overview

As a Fraud Operations Analyst at MoonPay, you will focus on fraud prevention and risk management, ensuring good customers can transact while preventing losses from fraudulent activities.

In Short

• Conduct risk due diligence on MoonPay customers.
• Execute reviews of transactions and customer accounts.
• Meet performance KPIs including QA and productivity.
• Collaborate with various teams to resolve fraud-related issues.
• Create and maintain operational processes and documentation.
• Identify operational opportunities and provide data-supported recommendations.
• Act as a subject matter expert in Fraud Ops.
• Train teammates and BPO partners.
• Passionate about ensuring safe and compliant crypto transactions.
• Detail-oriented and self-driven with a desire for continuous improvement.

Requirements

• Hands-on experience in fraud operations and risk signals.
• Experience in fintech, web3, or crypto.
• Strong research and analytical skills.
• Clear oral and written communication skills.

Benefits

• Opportunity to work in a fast-growing fintech company.
• Be part of a team dedicated to financial empowerment.
• Contribute to building a secure blockchain-powered future.