RemoteOtterRemoteOtterThe Customer Journey Manager will be responsible for mapping and optimising customer experiences across all touchpoints, ensuring compliance and enhancing customer satisfaction.
Monzo is a UK-based digital bank on a mission to make money work for everyone. With a focus on financial health, Monzo aims to support customers, especially those facing financial difficulties, by providing accessible lending products and exceptional customer service. The company fosters a collaborative and empathetic work environment, encouraging its teams to innovate and improve customer experiences while meeting regulatory standards. Monzo values professional development and offers a range of benefits to its employees, including a learning budget and remote work support.
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Jobs from Monzo:
Financial Controller, EU
Learning & Development Business Partner
Colleague Care Advocate
Head of Asset Liability Management
Consumer PR Manager
Monzo is a UK-based digital bank on a mission to make money work for everyone. With a focus on financial health, Monzo aims to support customers, especially those facing financial difficulties, by providing accessible lending products and exceptional customer service. The company fosters a collaborative and empathetic work environment, encouraging its teams to innovate and improve customer experiences while meeting regulatory standards. Monzo values professional development and offers a range of benefits to its employees, including a learning budget and remote work support.
Share This Job!
Save This Job!
Jobs from Monzo:
Financial Controller, EU
Learning & Development Business Partner
Colleague Care Advocate
Head of Asset Liability Management
Consumer PR Manager
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