Quality Assurance Officer - Clinical Governance - Remote

Overview

The Quality Assurance Officer will play a key role in ensuring safe, ethical, and compliant virtual healthcare delivery by auditing clinical activities and supporting quality improvement initiatives.

In Short

• Run monthly and quarterly audits of clinical activities.
• Monitor practitioner conduct using AI filters.
• Maintain accurate records of audits and resolutions.
• Identify recurring issues and escalate risks.
• Support investigation and improvement projects.
• Collaborate with Clinical Ops and Product teams.
• Contribute to the development of QA systems.
• Assist with internal and external reporting.
• Stay updated on privacy and telehealth regulations.

Requirements

• 3+ years in a quality assurance or compliance role.
• Strong understanding of clinical governance frameworks.
• Experience with digital systems and compliance dashboards.
• Excellent written communication skills.
• Analytical thinker with high attention to detail.
• Comfortable working independently and in teams.
• Knowledge of virtual care models.

Benefits

• Access to SAGED courses and learning platform.
• Discounts with over 450 retailers.
• Work-from-home flexibility.
• Access to co-working spaces.
• Mental health support.
• Private health insurance discount.
• Paid parental leave.
• Home office equipment allowance.
• Be part of a fast-growing industry.