Implementation Manager - Enterprise - Remote

Overview

The Implementation Manager will lead full-lifecycle implementations of MoeGo's enterprise solution, ensuring successful project execution and user adoption across multiple locations in the pet care industry.

In Short

• Lead implementations of MoeGo's enterprise solution.
• Manage project scope, milestones, and resources.
• Partner with Solutions Engineers for business configuration.
• Serve as the primary point of contact for key stakeholders.
• Design and deliver training for users and administrators.
• Identify and mitigate project risks proactively.
• Create standard operating procedures for future scaling.
• Track implementation insights and success metrics.
• Travel up to 30-50% for on-site support.
• Work in a diverse and inclusive environment.

Requirements

• 5+ years in multi-location pet care business support.
• Ability to quickly learn and master MoeGo's modules.
• Experience designing rollout roadmaps and SOPs.
• Strong partnership skills with cross-functional teams.
• Proven ability to guide diverse stakeholders.
• Exceptional skills in creating training materials and updates.

Benefits

• Competitive compensation package including base salary and bonuses.
• Flexible benefit plans for employees and family members.
• 401(k) matching.
• Diverse and inclusive work environment.
• Equal opportunity employer.