Enterprise Implementation Manager - Remote

Overview

The Enterprise Implementation Manager (EIM) at Arcadia is responsible for leading complex implementation projects, ensuring successful delivery of the product, and enhancing customer experience.

In Short

• Lead end-to-end implementation activities for clients.
• Manage large, complex projects with high quality and speed.
• Serve as the primary contact for customers throughout the implementation process.
• Understand data architecture and communicate effectively with various teams.
• Engage with customers to develop and execute implementation plans.
• Independently manage multiple components of the implementation.
• Contribute to process improvement initiatives.
• Obtain advanced certifications on product modules.
• Coordinate across teams to ensure successful project delivery.
• Enhance customer retention through effective implementation.

Requirements

• Highly organized with strong project management skills.
• Ability to manage competing priorities.
• Understanding of data architecture.
• Effective communication skills with technical and non-technical teams.
• Experience in healthcare technology is a plus.
• Ability to handle risks and issues during implementation.
• Willingness to learn and obtain certifications.
• Experience in client-facing roles.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.

Benefits

• Opportunity to work with leading customers.
• Engagement in meaningful projects that impact healthcare.
• Professional development through certifications.
• Collaborative work environment.
• Contributions to process improvement initiatives.
• Potential for career advancement.
• Access to a supportive team.
• Involvement in innovative healthcare solutions.
• Flexible work arrangements.
• Competitive compensation package.