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Customer Service Representative - Music Streaming - Remote

Posted 16 weeks ago
Customer Service
Full Time
KR

Overview

As a Customer Service Representative for a leading music streaming service, you will assist customers in navigating the platform and troubleshooting issues, ensuring a great listening experience.

In Short

  • Fully remote position
  • First point of contact for customers
  • Respond to inquiries in Korean and English
  • Help customers navigate the platform
  • Troubleshoot technical issues
  • Ensure the best possible listening experience
  • Pass language assessments in Korean and English
  • Passionate about music
  • Excellent communication skills required
  • Problem-solving skills are essential

Requirements

  • Proficiency in Korean and English
  • Strong communication skills
  • Ability to troubleshoot technical issues
  • Passion for music
  • Customer service experience preferred

Benefits

  • Work from home
  • Flexible schedule
  • Opportunity to work with a leading music service
  • Join a dedicated team
  • Engage with music lovers worldwide
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ModSquad

ModSquad is a leading provider of digital engagement services, specializing in community management, customer support, and content moderation. The company leverages a global workforce of skilled professionals to deliver tailored solutions for brands across various industries. With a focus on flexibility and scalability, ModSquad helps businesses enhance their online presence and foster meaningful connections with their audiences.

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