Customer Service Representative - Music Streaming - Remote

Overview

As a Customer Service Representative for a leading music streaming service, you will assist customers in navigating the platform and troubleshooting issues, ensuring a great listening experience.

In Short

• Fully remote position
• First point of contact for customers
• Respond to inquiries in Korean and English
• Help customers navigate the platform
• Troubleshoot technical issues
• Ensure the best possible listening experience
• Pass language assessments in Korean and English
• Passionate about music
• Excellent communication skills required
• Problem-solving skills are essential

Requirements

• Proficiency in Korean and English
• Strong communication skills
• Ability to troubleshoot technical issues
• Passion for music
• Customer service experience preferred

Benefits

• Work from home
• Flexible schedule
• Opportunity to work with a leading music service
• Join a dedicated team
• Engage with music lovers worldwide