Remote Associate Community Management Consultant - Spanish/English Bilingual - Part Time

Overview

ModSquad is seeking a talented, knowledgeable super-fan who understands the importance of moderation and the power of engagement to join their team as a Remote Associate Community Management Consultant.

In Short

• Part-time commitment of 5-15 hours per week with weekend availability.
• Responsible for brainstorming activities and content to grow the community.
• Design and execute content calendars and strategy plans.
• Create and report KPIs, showcasing trends and opportunities.
• Manage customer interactions through forums and website tools.
• Work closely with clients and internal teams for effective communication.
• Handle community crises and troubleshoot escalations.
• Engage confidently with partners on video and voice calls.
• Must have active experience with social media platforms.
• Be a creative copywriter with strong verbal and written skills.

Requirements

• Proactive, self-starter with follow-through on initiatives.
• Strong problem-solving and creative writing skills.
• Excellent communication skills, both verbal and written.
• Genuine interest in social media trends and culture.
• Ability to execute community initiatives and measure results.
• Excellent organization and time-management skills.
• Experience with Discord, forums, and major social media platforms.
• Empathy and situational awareness in community management.

Benefits

• Flexible working hours.
• Opportunity to work with a global sports streaming service.
• Engaging and fun work environment.
• Chance to develop and grow community engagement strategies.