Remote Otter LogoRemoteOtter

Senior Director, Services Transformation - Remote

Posted 1 week ago
Project Management
Full Time
USA

Overview

The successful Sr. Director, Services Transformation will be a strategic and execution-focused leader with a proven ability to drive transformational change within a Global Services organization in a fast-paced SaaS environment.

In Short

  • Drive transformational change in a Global Services organization.
  • Improve onboarding, implementation, and managed services.
  • Lead cross-functional change initiatives.
  • Redesign operating models for service efficiency.
  • Evaluate and implement tools for automation and analytics.
  • Serve as program lead for cross-functional efforts.
  • Develop executive-level presentations for leadership.
  • Collaborate with various teams for integrated service delivery.
  • Champion AI initiatives to enhance customer satisfaction.
  • Travel requirement of 10%.

Requirements

  • Bachelor’s degree required; MBA preferred.
  • 10+ years of experience in corporate strategy or related role.
  • Experience in Enterprise SaaS or Services environment.
  • Strong analytical mindset and data-driven strategy.
  • Exceptional leadership and communication skills.
  • Familiarity with AI for operational efficiencies.
  • Strong program management and stakeholder engagement.

Benefits

  • High visibility role with executive leadership.
  • Opportunity to drive significant organizational change.
  • Work in a fast-paced SaaS environment.
  • Collaborate with senior leadership teams.
  • Engage in innovative service delivery models.
MODEL N logo

MODEL N

Model N is a leading provider of revenue management cloud solutions specifically designed for life sciences and high-tech companies. With a focus on minimizing revenue leakage throughout the revenue lifecycle, Model N offers comprehensive visibility, insight, and control over complex commercial operations and compliance. Their integrated cloud solutions automate critical processes such as pricing, incentives, and contract decisions, enabling clients to scale their businesses profitably. Trusted by major industry players across more than 120 countries, including Johnson & Johnson and AstraZeneca, Model N is committed to delivering excellence and continuous improvement in their services.

Share This Job!

Save This Job!

Similar Jobs:

G.M

Senior Director, Transformation - Remote

Great Minds

17 weeks ago

The Senior Director, Transformation will lead key initiatives to drive organizational growth and change at Great Minds.

USA
Full-time
Project Management
$159,000 - $190,000/year
KIPP logo

Senior Director of Transformation - Remote

KIPP

21 weeks ago

The KIPP Foundation is looking for a Senior Director of Transformation to lead strategic change and innovation across its operations.

NY, USA
Full-time
Project Management
$150,000 - $181,000/year
Jellyfish logo

Senior Director, Digital Transformation - Remote

Jellyfish

8 weeks ago

Lead the digital transformation initiatives at Jellyfish to enhance operational efficiency and customer experience.

Singapore
Full-time
Project Management
Kraken logo

Transformation Director - Remote

Kraken

8 weeks ago

Lead business transformation projects in the energy sector as a Transformation Director at Kraken.

NZ
Full-time
Project Management
Mattel logo

Senior Director of IT - ERP Transformation - Remote

Mattel

12 weeks ago

Mattel seeks a Senior Director of IT for ERP Transformation to lead technology solutions and drive business value across various functions.

CA, USA
Full-time
All others
$220,000 - $270,000/year