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Risk Operations Center (ROC) Analyst - Remote

Posted Yesterday
All others
Full Time
Mexico

Overview

As a ROC Analyst, you’ll be working within our Risk Operations Center to provide services for our enterprise clients, support internal processes, and deliver operational tasks. The role will involve delivery of services across all aspects of the third party risk management lifecycle, including gathering information security controls evidence from third parties on behalf of our clients, analytical exercises on client deliverables, and developing third party remediation plans.

In Short

  • Entry level position suitable for recent graduates or those with 1-2 years of experience.
  • Focus on information risk management and client satisfaction.
  • Responsibilities include onboarding clients and managing risk assessments.
  • Engage with clients and third parties to ensure successful service delivery.
  • Conduct analysis and create reports on client services.
  • Collaborate with the Customer Success Team for client updates.
  • Perform quality assurance on client documentation.
  • Manage multiple workstreams and prioritize tasks effectively.
  • Develop skills in risk management and operational tasks.
  • Opportunity for professional growth in a diverse and inclusive environment.

Requirements

  • 1 to 2 years of experience in information risk management preferred.
  • Strong customer relationship skills and teamwork abilities.
  • Excellent written communication and engagement skills.
  • Ability to work under pressure and manage time effectively.
  • Proficient in Microsoft Office and IT literate.
  • Willingness to obtain industry certifications (e.g., CTPRP, CISSP).

Benefits

  • Diverse and inclusive work culture.
  • Opportunities for learning and professional development.
  • Work with leading-edge technologies.
  • Supportive team environment.
  • Chance to make a significant impact in risk management.

Mitratech

Mitratech

Mitratech is a dynamic and innovative company dedicated to developing world-class products that streamline operations in the Legal, Risk, Compliance, and HR sectors for Fortune 100 companies. With a globally dispersed and close-knit team, Mitratech fosters a diverse and inclusive work culture that emphasizes individual excellence, learning opportunities, and a fun work environment. The company combines an entrepreneurial spirit with enterprise-level investment, allowing for rapid advancement in the use of cutting-edge technologies. As Mitratech continues to grow, it actively seeks passionate and talented individuals to join its unique team.

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