Director of Client Relations - Remote

Overview

AdvanceLaw, a Mitratech company, helps general counsel move beyond cost and brand as proxies for quality by sharing information on law firm and lawyer performance.

In Short

• Manage relationships with a client pool of in-house legal departments.
• Advise clients on outside counsel strategies.
• Serve as a trusted advisor about lawyers and legal market trends.
• Partner with clients to understand their business and legal needs.
• Expand relationships with existing clients through meetings.
• Manage client matters across different legal practice areas.
• Schedule client meetings and deliver value in interactions.
• Manage law firm interactions around individual matters.
• Conduct annual client renewal conversations.
• Articulate the value of AdvanceLaw panel over traditional approaches.

Requirements

• Experience in legal industry account or sales roles.
• Strong organizational skills and ability to multi-task.
• Excellent written and oral communication skills.
• Experience in management consulting or business strategy preferred.
• Ability to work cross-functionally with business units.
• Strategic thinking and tactical execution skills.
• Lawyers/paralegals with client relations interest.
• Experience in content creation is a plus.
• Ability to build trust and show initiative.
• Team player with a positive attitude.

Benefits

• Health, Dental & Vision Insurance.
• 401k + Employer Match.
• PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off.
• STD, LTD & Group Life Insurance.
• Paid Parental Leave.
• Pet Insurance.
• FSA & HSA Options.
• Employee Assistance Program.
• Remote Work.
• Career Advancement & Professional Development Opportunities.
• Employee Recognition.