Senior Sales Manager - Remote

Overview

The Senior Sales Manager will be responsible for leading and overseeing our team of intake specialists. This team works closely with our Sales Attorneys to handle inbound leads, schedule consultations, and follow up with clients, ensuring a smooth intake process.

In Short

• Lead and manage the intake team to meet goals related to call handling and client follow-ups.
• Track key performance indicators (KPIs) to identify areas for improvement.
• Mentor and support intake specialists with ongoing feedback.
• Build a positive work environment by setting clear goals.
• Ensure high standards of professionalism and customer service.
• Coordinate closely with attorneys for smooth communication.
• Ensure the intake team is properly staffed for high volumes of inquiries.

Requirements

• At least 5 years of managing sales teams in high volume contact center environments.
• Proactive and results-driven leadership skills.
• Experience in streamlining operations and optimizing processes.
• Strong communication and collaboration skills.
• Ability to track and analyze performance metrics.

Benefits

• Opportunity to work in a rapidly growing company.
• Be part of a team that is revolutionizing the legal industry.
• Professional development and training opportunities.
• Dynamic and supportive work environment.