Senior Sales Manager - Remote

Overview

The Senior Sales Manager will be responsible for overseeing our team of intake specialists. Our intake team works hand in hand with our Sales Attorneys to field our inbound leads, schedule time with the sales attorneys, and follow up with clients.

In Short

• Lead and manage a team of intake specialists.
• Track and analyze key performance indicators (KPIs).
• Assist, mentor, and support intake specialists.
• Foster a positive, high-performance culture.
• Monitor the quality of interactions with clients.
• Collaborate with attorneys and other departments.
• Ensure adequate staffing for high volumes of inquiries.
• Provide regular reports on intake performance.

Requirements

• At least 5 years of managing sales teams.
• Experience in high volume contact center environments.
• Proactive leadership skills.
• Ability to drive efficiency and service delivery.
• Strong analytical skills for performance monitoring.

Benefits

• Opportunity to work in a cutting-edge legal firm.
• Be part of a rapidly growing company.
• Collaborative work environment.
• Professional development opportunities.