Pre Registration Specialist - Remote

Overview

The Pre-Registration Specialist works with patients to confirm relevant information prior to service and discuss and collect on patient liabilities providing the best in class customer service to ensure a patient friendly experience.

In Short

• Confirm relevant patient information prior to service.
• Discuss and collect patient liabilities.
• Ensure accurate registration data and insurance coverage.
• Communicate patient liability estimates and expectations.
• Meet daily productivity and quality standards.
• Provide excellent customer service.
• Work in a flexible schedule environment.
• Collaborate with healthcare teams.
• Support community health initiatives.
• Contribute to a mission-driven organization.

Requirements

• One year of post high school business or college course work preferred.
• National Association of Healthcare Access Management Certification preferred.
• Minimum one year experience in customer service preferred.
• Proficiency in Medical Terminology by exam.
• One year admitting, billing, or registration experience in healthcare preferred.
• Graduate of a health vocational program or AA Degree with healthcare experience preferred.
• Strong communication skills.
• Ability to work in a team-oriented environment.
• Commitment to organizational values.
• Willingness to learn and adapt.

Benefits

• Flexible schedules.
• Opportunities for growth.
• Safe workplace environment.
• Employee-centric culture.
• Access to comprehensive health services.
• Participation in community health initiatives.
• Recognition of employee contributions.
• Supportive work environment.
• Competitive benefits package.
• Commitment to diversity and inclusion.