Registration Specialist - Remote

Overview

The Registration Specialist is responsible for maintaining the front desk, greeting clients, scheduling appointments, and handling insurance-related tasks in a medical or mental health office setting.

In Short

• Maintain front desk operations and greet clients.
• Schedule appointments for various services.
• Handle incoming calls and route them appropriately.
• Work with insurance companies for clinician credentialing.
• Assist clients with intake and assessment paperwork.
• Verify insurance coverage and manage co-pays.
• Maintain client charts and medical records.
• Provide clerical support and track referrals.
• Ensure compliance with confidentiality and ethical standards.
• Flexible to work weekends and overtime as required.

Requirements

• High school graduate or equivalent.
• Experience in a medical or mental health office.
• Strong communication skills in person and over the phone.
• Ability to handle routine and atypical situations calmly.
• Experience with office machines and electronic health records.
• Excellent customer service skills.
• Valid driver’s license and reliable vehicle.
• Ability to lift up to 25 pounds.
• Meet Washington health care vaccination requirements.
• Flexibility to work varied hours as needed.

Benefits

• Full-time employment with a structured schedule.
• Opportunity to work in a supportive team environment.
• Engagement with a diverse population.
• Experience in a rewarding healthcare setting.
• Potential for career advancement in healthcare.