Remote Otter LogoRemoteOtter

Relocation Specialist - Remote

Posted 6 weeks ago
Customer Service
Full Time
VA, USA

Overview

Join our team at General Services Corporation, where we don’t just manage apartment communities, we build team member community. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open communication. We believe in nurturing your skill growth and aspirations for professional development.

At GSC, we celebrate First Class excellence, encourage innovative thinking, and have fun while doing it! Embark on a rewarding journey with us, where every day is an opportunity to make a positive impact and become part of a diverse team, united by shared values and strong bonds.

In Short

  • Communicate with prospective resident leads via phone, text, and email.
  • Provide rental information and schedule appointments.
  • Conduct all communications consistent with the Company’s Customer Service Program.
  • Answer incoming calls and respond to emails from leads.
  • Coordinate appointments using the Knock system.
  • Create guest cards in Knock with prospect data.
  • Provide daily totals of calls, emails, and appointments to the manager.
  • Meet daily conversion rates and department requirements.
  • Weekend work required.
  • This is a work from home position for candidates near Richmond.

Requirements

  • High School diploma or equivalent; college background preferred.
  • At least 2 years of sales experience required.
  • Experience in a remote environment preferred.
  • Property management experience preferred.
  • Strong oral and written communication skills.
  • Good public relations and professional telephone etiquette.
  • Ability to work well in a fast-paced environment.
  • Proficient in Microsoft Office.
  • Problem-solving skills.
  • Ability to retain important information.

Benefits

  • Health, Dental, and Vision Coverage.
  • 401(k) Retirement Savings Plans.
  • 25% Employee Rental Discount.
  • Paid Holidays, Sick and Vacation leave.
  • Health Savings Account with Match.
  • Maternity Leave.
  • Employee and Dependent Care Assistance Programs.
  • Short- and Long-Term Disability Insurance.
  • Life, Critical Illness, Accident, and Cancer Insurance Plans.
  • Pet Insurance and Identity Theft Protection.
General Services Corp logo

General Services Corp

General Services Corporation (GSC) is dedicated to managing apartment communities while fostering a strong sense of community among its team members. The company emphasizes collaboration, open communication, and professional development, creating a supportive environment for its employees. GSC is committed to excellence and innovation, encouraging a fun and rewarding workplace where team members can make a positive impact. With a focus on customer service and a diverse team united by shared values, GSC offers various benefits to support the health and wellbeing of its employees.

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