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Pre Registration Specialist - Remote

Posted 2 days ago
Customer Service
Full Time
Worldwide
20.07 - 28.87 USD/hour

Overview

The Pre-Registration Specialist works with patients to confirm relevant information prior to service and discusses and collects on patient liabilities, providing the best in class customer service to ensure a patient-friendly experience.

In Short

  • Works with patients to confirm registration data.
  • Ensures accurate demographic information is secured.
  • Communicates patient liability estimates and expectations.
  • Attempts collections on identified liabilities.
  • Maintains daily productivity and quality standards.
  • Requires customer service experience.
  • Medical Terminology proficiency is needed.
  • Preferred experience in healthcare registration or billing.
  • Offers a comprehensive benefits package.
  • Part of a mission-driven healthcare organization.

Requirements

  • One year of post high school business or college course work preferred.
  • National Association of Healthcare Access Management Certification preferred.
  • Minimum one year of customer service experience preferred.
  • Medical Terminology proficiency by exam required.
  • Experience in a healthcare setting preferred.
  • Graduate of a health vocational program or AA Degree with healthcare experience preferred.

Benefits

  • Competitive salary.
  • Medical, dental, and retirement benefits.
  • Paid time off.
  • Employee-centric workplace recognized by Forbes.
  • Opportunities for growth and flexible schedules.

M.E

MHS Employees

MultiCare Health System is the largest community-based, locally governed health system in Washington state, with a rich history dating back to 1882. Committed to the health and well-being of the Pacific Northwest communities, MultiCare operates over 300 primary, urgent, pediatric, and specialty care locations, along with 13 hospitals across Washington, Idaho, and Oregon. The organization emphasizes a culture of belonging, respect, and collaboration, providing meaningful career opportunities and a comprehensive benefits package for its 20,000-plus team members. MultiCare is recognized for its mission-driven approach, innovative research initiatives, and commitment to delivering high-quality healthcare services.

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