Patient Referral Coordinator - Remote

Overview

The Patient Referral Coordinator processes referrals from referring providers and new patients, ensuring a smooth flow of the referral and scheduling process while embodying the mission and values of the organization.

In Short

• Handles referrals from providers and patients needing follow-up appointments.
• Gathers necessary demographic and insurance information on patients.
• Confirms patient insurance verification and eligibility for new patients.
• Registers all new patients into the system.
• Prepares and organizes new patient charts.
• Schedules new patients according to physician guidelines.
• Cancels/reschedules appointments as necessary.
• Serves as a receptionist, providing information and routing calls.
• Ensures timely completion and submission of hospital charges for billing.
• Performs other job functions as needed.

Requirements

• High School Diploma or Equivalent.
• 3-5 years of experience in a healthcare or medical office environment.
• Ability to maintain good working relationships with customers and staff.
• Excellent multitasking and attention to detail skills.
• Ability to work independently and exercise judgment.
• Excellent communication skills, both written and oral.
• Proficient in Windows-based applications, especially Excel and Word.
• Ability to operate standard office equipment.

Benefits

• Opportunities for career growth and development.
• Recognition and respect for dedicated work.
• A supportive and collaborative work environment.
• Contribution to a meaningful mission of community care.
• Competitive compensation and benefits.