Medical Office Assistant - Remote

Overview

The Medical Office Assistant (MOA) plays a vital role in patient care by managing front desk functions and ensuring a smooth experience for patients and families.

In Short

• Work closely with patients, families, and healthcare staff.
• Manage patient registration and scheduling.
• Handle phone calls and triage patient inquiries.
• Collect payments and verify insurance details.
• Assist patients with the patient portal.
• Demonstrate initiative for professional development.
• Maintain a welcoming front desk area.
• Exhibit core principles of patient-centered care.
• Support the mission and values of the organization.
• Engage in a culture of unity and high standards of care.

Requirements

• High School Diploma or Equivalent.
• 1-3 years of experience in a physician's office.
• Knowledge of medical terminology and coding preferred.
• Ability to work independently and manage multiple tasks.
• Strong verbal and written communication skills.
• Familiarity with office equipment and software.
• Ability to handle stressful situations effectively.
• Customer service skills aligned with MLH values.
• PREFERRED: Certification as Medical Office Assistant.
• PREFERRED: Certification as Medical Administrative Assistant.

Benefits

• Opportunities for career growth and development.
• Recognition and respect for contributions.
• Supportive work environment focused on community care.
• Competitive compensation and benefits packages.
• Engagement in a mission-driven organization.
• Access to a large network of healthcare professionals.
• Commitment to high standards of patient care.
• Culture of teamwork and collaboration.
• Involvement in innovative healthcare practices.
• Work in a friendly community with a low cost of living.