Front Office Medical Assistant - Remote

Overview

The Front Office Medical Assistant plays a crucial role in ensuring a positive patient experience by managing administrative tasks and greeting patients in a fast-paced healthcare environment.

In Short

• Be the first and last interaction with patients.
• Schedule patients through different modalities.
• Verify insurance and collect copayments.
• Perform administrative work such as writing referrals and preparing lab paperwork.
• Work collaboratively with clinical leadership to enhance the patient experience.
• Remain calm and focused during stressful situations.
• Utilize computer skills and Google Suite.
• Interact with healthcare professionals and insurance companies.
• Demonstrate excellent customer service skills.
• Maintain flexibility to work various shifts, including weekends and holidays.

Requirements

• High school diploma or equivalent.
• Medical Assistant Certification preferred.
• At least one year of experience in a medical office or three years in customer service.
• Ability to multitask and manage time effectively.
• Familiarity with medical insurance is preferred.
• Computer skills required; working knowledge of Google Suite.
• Typing speed of 30+ words per minute.
• Strong interpersonal skills.
• Empathetic and patient-focused attitude.
• Ability to handle high volumes of patients.

Benefits

• Medical, dental, and vision coverage from the first day of employment.
• Health Savings Account and Flexible Savings Account options.
• Paid time off and paid sick leave.
• 401k retirement savings plans with employer match.
• Life and Disability Insurance.
• DOT certification reimbursement where required.