Remote Otter LogoRemoteOtter

French Speaking Customer Service Representative - Healthcare - Remote

Posted 18 hours ago
Customer Service
Full Time
Greece

Overview

Mercier Consultancy is seeking a compassionate French Speaking Customer Service Representative to join our Client's Healthcare division. In this important role, you will provide exceptional support to our French-speaking clients and patients, assisting them with inquiries related to healthcare services and resources.

In Short

  • Deliver high-quality customer service in French via phone, email, and chat regarding healthcare inquiries
  • Assist clients with understanding healthcare services, appointment bookings, and program eligibility
  • Provide information and support regarding medical records and health insurance assistance
  • Document customer interactions accurately in our CRM system
  • Collaborate with healthcare professionals to resolve complex inquiries and ensure client satisfaction
  • Collect and relay client feedback to improve service quality
  • Stay informed about healthcare policies, services, and changes to better assist clients

Requirements

  • Fluency in French
  • Strong communication skills
  • Experience in customer service
  • Knowledge of healthcare services is a plus
  • Ability to work in a team environment
  • Proficient in using CRM systems
  • Empathy and compassion for clients

Benefits

  • Competitive salary
  • Health benefits
  • Opportunities for professional development
  • Supportive team environment
  • Flexible working hours
Mercier Consultancy logo

Mercier Consultancy

Mercier Consultancy is a dynamic and customer-focused organization dedicated to providing exceptional support to its clients. With a commitment to enhancing the customer experience, the company seeks to hire a German Speaking Customer Care Specialist to join its remote team based in Greece. Mercier Consultancy values effective communication and professionalism, ensuring that its employees are well-trained and equipped to handle client inquiries and concerns. The company fosters a collaborative environment, encouraging team members to work together to resolve issues and improve service quality. By prioritizing a customer-centric approach, Mercier Consultancy aims to make a positive impact on the experiences of its German-speaking clients.

Share This Job!

Save This Job!

Similar Jobs:

Mercier Consultancy logo

French Speaking Customer Service Representative - Remote

Mercier Consultancy

18 hours ago

Join Mercier Consultancy as a French Speaking Customer Service Representative to support clients in the Education & E-Learning sector.

Greece
Full-time
Customer Service
Workplace Options logo

Customer Service Representative (French Speaking) - Remote

Workplace Options

7 weeks ago

Join WPO as a Customer Service Representative to provide exceptional support and resources to employees and their families.

Toronto, Canada
Full-time
Customer Service
$45,000 CAD/year

A.C.S

Customer Service Representative (French-speaking) - Remote

ABC Consulting S.A

8 weeks ago

Join Concentrix as a Customer Service Representative, providing support for audio equipment while working remotely from Spain.

Spain
Full-time
Customer Service
19,634 euros - 1,920 euros/year
Mercier Consultancy BG logo

French Speaking Customer Service Representative - Remote

Mercier Consultancy BG

8 weeks ago

Join Mercier Consultancy BG as a French Speaking Customer Service Representative in Greece with a fully paid relocation package.

France
Full-time
Customer Service
Cross Border Talents logo

Customer Service Representative - French Speaking - Remote

Cross Border Talents

12 weeks ago

Join our dynamic team as a French-speaking Customer Service Representative, providing exceptional support remotely within Greece.

Greece
Full-time
Customer Service
1,045 EUR/year