Slovak Speaking Customer Service Agent - Remote

Overview

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Slovak Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to enhance their career in a vibrant environment while providing exceptional customer service to Slovak-speaking clients.

In Short

• Assist Slovak-speaking customers through various communication channels including phone, email, and chat.
• Address inquiries related to products and services, providing clear and accurate information.
• Resolve customer complaints swiftly and effectively, ensuring a high level of customer satisfaction.
• Maintain customer interaction records in the CRM system to facilitate follow-ups and improve service quality.
• Collaborate with team members to enhance the overall customer experience.
• Stay informed about company products, promotions, and industry trends to better assist customers.

Requirements

• Fluency in Slovak and English.
• Previous experience in customer service is preferred.
• Strong communication skills.
• Ability to work in a team environment.
• Problem-solving skills and attention to detail.

Benefits

• Fully paid relocation to Bulgaria.
• Competitive salary.
• Opportunities for career growth.
• Supportive team environment.
• Access to training and development programs.