Irish Speaking Customer Service Agent - Remote

Overview

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria.

In Short

• Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat.
• Offer clear guidance on products and services.
• Resolve customer issues and complaints with professionalism.
• Maintain meticulous records of customer interactions in the CRM system.
• Collaborate with colleagues and management to enhance service delivery.
• Stay informed about company offerings and promotions.

Requirements

• Fluency in Irish.
• Excellent communication skills.
• Experience in customer service preferred.
• Ability to work in a team-oriented environment.
• Strong problem-solving skills.

Benefits

• Fully paid relocation to Bulgaria.
• Opportunity to work in a dynamic team.
• Experience the vibrant culture of Bulgaria.