Danish Speaking Customer Service Agent - Remote

Overview

Are you ready for a new adventure? Mercier Consultancy is thrilled to offer an exciting opportunity for a Danish Speaking Customer Service Agent to join our vibrant team in beautiful Greece, with fully paid relocation! In this engaging role, you will be the voice of our brand, assisting our Danish-speaking clients with their inquiries and providing top-notch customer support. Imagine working in a sunny Mediterranean destination while making a difference in customers' lives—sounds amazing, doesn’t it?

In Short

• Provide exceptional customer service to Danish-speaking clients via phone, email, and chat.
• Address inquiries, resolve complaints, and ensure customer satisfaction at every touchpoint.
• Deliver accurate information about our products and services, all while showcasing your knowledge and expertise.
• Document customer interactions clearly and effectively in our systems.
• Collaborate with a dynamic team to streamline processes and enhance service quality.
• Gather customer feedback to identify trends and help our company improve consistently.
• Stay updated on industry trends and company offerings to provide informed support.

Requirements

• Fluency in Danish.
• Strong communication skills.
• Ability to work in a team environment.
• Customer-focused mindset.
• Experience in customer service is a plus.
• Willingness to relocate to Greece.

Benefits

• Fully paid relocation to Greece.
• Opportunity to work in a beautiful Mediterranean location.
• Dynamic and supportive team environment.
• Professional development opportunities.
• Competitive salary and benefits package.