Polish Speaking Customer Service Agent - Remote

Overview

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Polish Speaking Customer Service Agent in Bulgaria, with fully paid relocation! This role offers the chance to work in a vibrant environment while providing exceptional support to Polish-speaking customers. Join our team and be part of a company that values talent and offers a supportive workplace.

In Short

• Assist Polish-speaking customers through phone, email, and chat.
• Provide clear and accurate information to help customers navigate their options.
• Handle customer complaints with professionalism.
• Maintain detailed records of customer interactions.
• Collaborate with team members to improve service delivery.
• Stay informed about product updates and company policies.

Requirements

• Fluent in Polish.
• Strong communication skills.
• Experience in customer service preferred.
• Ability to work in a team environment.
• Familiarity with CRM systems.

Benefits

• Fully paid relocation to Bulgaria.
• Supportive workplace culture.
• Opportunity for career growth.
• Dynamic work environment.