Polish Customer Service Agent - Remote

Overview

Join Patrique Mercier Recruitment JP as a Polish Customer Service Agent and embark on an exciting journey to Greece with a fully paid relocation package! In this role, you will be an essential part of our customer service team, providing exceptional assistance to Polish-speaking clients. Your responsibilities will include addressing inquiries, resolving issues, and ensuring a high standard of customer satisfaction. If you're passionate about delivering excellent service and wish to explore a vibrant new culture, this opportunity is perfect for you!

In Short

• Provide outstanding customer service to Polish-speaking customers via phone, email, and chat.
• Efficiently handle customer inquiries and resolve issues to ensure satisfaction.
• Maintain a strong understanding of company products and services to support customers effectively.
• Document customer interactions accurately in the company's CRM system.
• Collaborate with team members to enhance service delivery and customer experience.
• Participate in training sessions to continually develop your skills and knowledge.
• Offer feedback and suggestions to improve processes and customer satisfaction.

Requirements

• Fluency in Polish and English.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a team environment.
• Problem-solving skills.
• Familiarity with CRM systems.
• Willingness to relocate to Greece.

Benefits

• Fully paid relocation package to Greece.
• Opportunity to work in a vibrant culture.
• Training and development opportunities.
• Supportive team environment.
• Competitive salary.