Danish Speaking Customer Service Agent - Remote

Overview

Join our vibrant team at Mercier Consultancy Europe as a Danish Speaking Customer Service Agent for the Retail industry, all from the beautiful locations of Greece! This remote role offers an exciting opportunity for you to engage with Danish-speaking customers, providing them with top-notch support as they navigate their retail inquiries and shopping experiences.

In Short

• Deliver stellar customer service in Danish for inquiries related to retail products and services.
• Assist customers with their orders, including payment processing and returns.
• Provide detailed information regarding products, promotions, and store policies.
• Resolve customer complaints and issues with a friendly and proactive approach.
• Accurately document customer interactions to maintain seamless communication.
• Collaborate with fellow team members to enhance customer satisfaction and team performance.
• Stay in the loop with the latest retail trends and offerings to provide informed service.

Requirements

• Fluency in Danish.
• Strong communication skills.
• Experience in customer service, preferably in retail.
• Ability to handle complaints and resolve issues effectively.
• Team player with a positive attitude.

Benefits

• Work remotely from Greece.
• Engage with a dynamic and supportive team.
• Opportunity to grow within the company.
• Access to training and development resources.