Dutch Speaking Customer Service Agent - Finance Industry - Remote

Overview

Mercier Consultancy Europe is looking for a Dutch Speaking Customer Service Agent to join our team in the Finance industry. In this crucial role, you will provide exceptional support to our Dutch-speaking clients as they navigate financial services and inquiries. Your responsibilities will include addressing customer queries related to account management, transactions, and financial products, while ensuring compliance with industry regulations. If you have a strong background in customer service, a keen interest in finance, and exceptional communication skills, we invite you to apply!

In Short

• Deliver excellent customer service in Dutch for inquiries related to financial services.
• Assist clients with account setup, management, and transaction inquiries.
• Provide information about various financial products and services.
• Handle customer complaints and resolve issues effectively and professionally.
• Maintain accurate records of client interactions and feedback.
• Collaborate with financial advisors and departments to ensure customer needs are met.
• Stay updated on financial regulations and industry changes relevant to customer inquiries.

Requirements

• Strong background in customer service.
• Keen interest in finance.
• Exceptional communication skills in Dutch.

Benefits

• Opportunity to work in the finance industry.
• Supportive team environment.
• Chance to develop skills in customer service and finance.