Dutch Speaking Customer Service Agent for Automotive Industry - Remote

Overview

Mercier Consultancy Europe is looking for a Dutch Speaking Customer Service Agent to join our Automotive Industry team. In this important role, you will provide exceptional support to our Dutch-speaking customers who seek assistance with their automotive inquiries. Your responsibilities will include addressing questions related to vehicle specifications, service bookings, and parts availability, all while ensuring that customers receive a high level of service. If you have a passion for the automotive sector and possess strong communication skills, we would love to welcome you to our team.

In Short

• Deliver outstanding customer service in Dutch for inquiries related to the automotive industry.
• Assist customers with understanding vehicle features, specifications, and available services.
• Coordinate service bookings and provide information regarding parts availability.
• Resolve customer complaints and issues professionally and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to ensure customer needs are met promptly.
• Stay updated on automotive products and industry trends to better assist customers.

Requirements

• Fluency in Dutch is essential.
• Strong communication skills.
• Interest in the automotive industry.
• Experience in customer service is preferred.
• Ability to resolve issues effectively.
• Team collaboration skills.
• Willingness to learn about automotive products.

Benefits

• Opportunity to work in a dynamic team.
• Gain experience in the automotive sector.
• Competitive salary package.
• Professional development opportunities.
• Supportive work environment.