German Speaking Consultant for Online Ticketing & Event Services - Remote

Overview

Mercier Consultancy Bulgaria is excited to announce an opening for a German Speaking Consultant in our Online Ticketing & Event Services Department. In this key role, you will support our clients in utilizing our ticketing solutions and event services to create outstanding events.

In Short

• Consult German-speaking clients on their online ticketing and event service needs.
• Assist clients in setting up and managing ticket sales for various events.
• Address inquiries related to ticketing processes and event management in a timely manner.
• Provide training for clients on effectively using our ticketing platform and tools.
• Analyze ticket sales data and provide insights to optimize event success.
• Collaborate with event organizers to ensure operational excellence and support.
• Document client interactions and feedback to improve our offerings continually.

Requirements

• Fluency in German and English.
• Strong customer service skills.
• Experience in ticketing or event management is a plus.
• Excellent communication and interpersonal skills.
• Ability to analyze data and provide actionable insights.
• Proficiency in using ticketing software and tools.
• Strong organizational skills and attention to detail.

Benefits

• Opportunity to work in a dynamic and growing industry.
• Collaborative team environment.
• Professional development and training opportunities.
• Flexible working hours.
• Competitive salary package.