Dutch Speaking Consultant for Online Ticketing & Event Services - Remote

Overview

Mercier Consultancy Bulgaria is thrilled to offer an opportunity for a Dutch Speaking Consultant in our Online Ticketing & Event Services Department. In this dynamic role, you will assist clients in navigating our ticketing solutions and event services. You will provide expert advice on ticket sales, event management, and customer engagement strategies to ensure memorable experiences for event attendees. Your excellent communication skills and customer-centric approach will play a vital role in fostering strong relationships with clients and enhancing their event planning endeavors. If you are passionate about events and customer service, we would love to have you join our team.

In Short

• Consult with clients on their online ticketing and event service needs in Dutch.
• Assist clients with setting up ticket sales for events and provide guidance on best practices.
• Resolve customer inquiries related to ticketing processes and event logistics.
• Conduct training sessions for clients on utilizing our platform and tools effectively.
• Analyze event data and provide actionable insights to improve ticket sales and customer experiences.
• Collaborate with event organizers to ensure smooth execution and operational support.
• Document customer interactions and feedback to help improve service offerings.

Requirements

• Fluency in Dutch and English.
• Strong communication and interpersonal skills.
• Experience in customer service or consulting roles.
• Knowledge of event management and ticketing processes.
• Ability to analyze data and provide insights.
• Proficiency in using online platforms and tools.
• Strong problem-solving skills.

Benefits

• Opportunity to work in a dynamic environment.
• Engagement in exciting projects related to events.
• Professional growth and development opportunities.
• Collaborative team culture.