Italian Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy is delighted to offer an exciting opportunity for Italian Speaking Customer Service Representatives to join our team in beautiful Portugal, with a fully paid relocation package! In this rewarding role, you will be responsible for delivering top-notch support to our Italian-speaking clients, ensuring their inquiries are handled promptly and professionally. Experience the stunning landscapes, rich culture, and warm hospitality that Portugal has to offer while building your career in a vibrant team environment. If you are passionate about customer service and looking for a new adventure, we would love to hear from you!

In Short

• Provide exceptional customer service in Italian through various communication channels.
• Assist customers with questions regarding products and services.
• Manage and resolve customer complaints.
• Document customer interactions accurately.
• Collaborate with team members to improve service quality.
• Stay informed about company offerings and industry updates.
• Engage in continuous training to enhance skills.

Requirements

• Fluency in Italian.
• Strong communication skills.
• Experience in customer service preferred.
• Ability to manage complaints effectively.
• Team player with a positive attitude.

Benefits

• Fully paid relocation package.
• Opportunity to work in a vibrant team environment.
• Experience the culture and beauty of Portugal.
• Continuous training and development.