Personal Banking Associate - Remote

Overview

The Personal Banking Associate role at TD Canada Trust involves building customer relationships and guiding them through their financial needs, ensuring a high level of customer service.

In Short

• Engage with customers for advice and service transactions.
• Guide customers to appropriate solutions for their banking needs.
• Educate customers on digital banking trends and services.
• Support staff with cash and non-cash transactions.
• Recommend improvements for branch operations.
• Ensure compliance with regulations and TD's Code of Conduct.
• Participate in performance development and team effectiveness.
• Build strong relationships with customers and colleagues.
• Work independently in a dynamic environment.
• Contribute to a positive workplace culture.

Requirements

• High School diploma and/or 1+ years of relevant experience.
• Investment Funds Canada (IFC) or equivalent certification.
• Post-Secondary degree preferred.
• Proficiency in MS Office and branch software.
• Knowledge of banking solutions.
• Strong organizational and time management skills.
• Effective communication skills, both verbal and written.
• Ability to work independently and handle multiple tasks.
• A dynamic and proactive attitude.
• Customer experience skills.

Benefits

• Competitive salary and compensation package.
• Health and well-being benefits.
• Retirement savings programs.
• Paid time off and banking benefits.
• Career development and training opportunities.
• Supportive and inclusive work environment.
• Recognition programs.
• Access to mentorship programs.
• Opportunities for personal growth.
• Commitment to diversity and inclusion.