Personal Banking Associate - Part Time - Remote

Overview

The Personal Banking Associate role focuses on delivering exceptional customer service and supporting clients in their banking needs at the TD branch in Montréal, Quebec.

In Short

• Provide exceptional customer experience at every interaction.
• Assist clients in using digital banking services.
• Act as a primary point of contact for clients at the branch.
• Inform clients about digital services for self-service banking.
• Identify client needs and propose suitable banking solutions.
• Promote TD products such as checking accounts and credit cards.
• Handle cash transactions and establish client relationships.
• Collaborate with team members to achieve business goals.
• Participate in training and development opportunities.
• Support an inclusive work environment.

Requirements

• High school diploma.
• At least one year of relevant experience.
• Investment Funds in Canada course (within 6 months of hiring).
• Post-secondary education is an asset.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team.
• Knowledge of banking products and services.
• Commitment to customer service excellence.
• Problem-solving skills.
• Willingness to participate in training and development.

Benefits

• Competitive salary and benefits package.
• Career development and mentorship opportunities.
• Access to training programs.
• Support for personal and professional growth.
• Flexible working environment.
• Commitment to diversity and inclusion.
• Well-being programs for physical, mental, and financial health.
• Employee discounts and perks.
• Opportunities to contribute to community initiatives.
• Engaging workplace culture.