Personal Banking Associate - Cote-St-Luc (Part Time) - Remote

Overview

The Personal Banking Associate role at TD Bank focuses on creating exceptional customer experiences through various banking services while contributing to the overall success of the branch.

In Short

• Provide outstanding customer service in a banking environment.
• Assist customers in becoming digitally enabled and managing their banking needs.
• Promote TD Bank products and services aligned with customer needs.
• Resolve customer problems and ensure a seamless experience.
• Collaborate with team members to enhance customer experience.
• Support cash and non-cash transactions.
• Participate in ongoing training and development opportunities.
• Contribute to achieving business objectives through referrals and advice.
• Maintain compliance with regulatory policies and procedures.
• Act as an ambassador for TD Bank's values and culture.

Requirements

• High School diploma and/or 1+ years of relevant experience.
• Investment Funds Canada (IFC) certification preferred.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn and adapt in a fast-paced environment.
• Knowledge of banking products and services.
• Proficient in digital banking tools and technologies.
• Commitment to diversity and inclusion in the workplace.
• Knowledge of regulatory compliance in banking.

Benefits

• Competitive salary and variable compensation.
• Comprehensive health and well-being benefits.
• Paid time off and banking discounts.
• Career development opportunities and mentorship programs.
• Supportive work environment focused on well-being.
• Access to online learning platforms.
• Inclusive culture that values diversity.
• Flexible work arrangements.
• Engagement in community initiatives.
• Opportunities for personal and professional growth.