Account Operations Manager - Remote

Overview

The Account Operations Manager at Mekari is responsible for overseeing the account management process, leading a team, and ensuring the achievement of sales targets while fostering positive relationships across various functions.

In Short

• Ownership of OKRs related to account management.
• Coordinate team responsibilities and capacity planning.
• Lead and mentor the account management team.
• Maintain relationships with executives and product managers.
• Develop operation automation for efficiency.
• Collaborate with cross-functional teams.
• Establish ad-hoc projects for performance improvement.
• Contribute to strategic movement formulation.

Requirements

• Bachelor's Degree with 7 years of Sales/Aftersales experience.
• Target and incentives oriented.
• Proven track record in achieving sales quota.
• Excellent communication and interpersonal skills.
• Strong presentation skills.
• Comfortable speaking to mid-level and senior executives.
• Eager to learn and adapt under pressure.

Benefits

• Competitive salary + daily allowance.
• Premium private health insurance.
• Early access to salary + flex installment via Mekari Flex.
• Allowance for sports activities and glasses/contact lenses.
• Flexible working hours and remote work culture.
• Annual and unpaid leaves from day 1 + unlimited sick leave.
• Notebook Ownership Program.
• Strategic office location, accessible by MRT.
• Friendly and dynamic work environment.
• Opportunity to grow with Indonesia's no. 1 SaaS company.