Senior Client Manager - Revenue Cycle Management (Behavioral Health) - Remote

Overview

Medusind is a leading provider of revenue cycle management solutions, and we are seeking a highly skilled Senior Account Executive to oversee the revenue cycle process for our Behavioral Health clients, ensuring smooth operations and strong client relationships.

In Short

• Serve as the primary contact for clients in the Behavioral Health sector.
• Oversee the entire revenue cycle process including charge capture and claims submission.
• Ensure compliance with industry regulations and client policies.
• Monitor and report on key performance indicators related to revenue cycle.
• Investigate and resolve escalated billing or collection issues.
• Stay updated with industry trends and recommend process improvements.
• Collaborate with internal teams to resolve client concerns.
• Deliver client-specific reports with actionable insights.
• Manage client relationships to ensure satisfaction and retention.
• Adapt to changes in regulations and technologies in the healthcare sector.

Requirements

• Bachelor’s degree in healthcare administration, Business, or Finance.
• 5+ years of experience in Revenue Cycle Management or related roles.
• Behavioral Health RCM experience is required.
• Strong communication and interpersonal skills.
• Ability to analyze complex data and provide insights.
• Exceptional customer service skills.
• Advanced proficiency in RCM software and Microsoft Office Suite.
• Detail-oriented with strong problem-solving abilities.
• Ability to work collaboratively in a team environment.
• Occasional travel may be required depending on client needs.

Benefits

• Opportunity to work with a leading provider in revenue cycle management.
• Engage with a dynamic team focused on client success.
• Access to continuous professional development and training.
• Flexible working arrangements in a fully remote environment.
• Competitive compensation package (specifics not mentioned).